Bajilo believes gaming is truly enjoyable only when played responsibly. Your safety always comes first.
For many people, online gaming or betting is simply a form of entertainment — relaxing at home with a favourite slots game or placing a bet on a Sports match can be a great way to unwind on the weekend. But that enjoyment lasts only when you play mindfully and within your means.
Responsible gaming means treating gaming as entertainment — not as a source of income or a way to relieve stress. bajilo has built its platform around this philosophy. We believe responsible gaming benefits not just the individual, but their family too.
Bajilo's Responsible Gaming program includes deposit limit setting, loss limit setting, session time controls, cooling-off periods, and permanent self-exclusion. All tools are free and available to every user at any time.
Gaming is always for entertainment. If you feel that gaming is affecting your daily life, family, or financial health, please reach out to the bajilo support team.
We encourage you to read and understand these guidelines before joining bajilo. An informed player is always a better player.
Bajilo gives every user full control over their own gaming experience. The tools below can be activated at any time from your account settings:
Set a daily, weekly, or monthly deposit cap in BDT. Once set, the limit can be lowered immediately, but increasing it requires a 24-hour waiting period.
Decide in advance the maximum amount in BDT you are willing to lose within a given period. Once you reach that limit, bajilo will automatically end your session.
Set how long you want to play in one session. When the time is up, bajilo will prompt you to take a break and automatically log you out.
Take a temporary break from 1 day up to 6 weeks. During this time, deposits and betting on your account will not be possible.
Exclude yourself from bajilo for 6 months to 5 years, or permanently. You will also receive no marketing communications during the self-exclusion period.
A popup will appear every 30, 60, or 90 minutes to remind you how long you've been playing and how much you've won or lost.
Once self-exclusion is active, bajilo will not reactivate your account before the period ends — even if you request it yourself. This is entirely for your protection.
Answer the following questions honestly. If three or more answers are yes, consider seeking professional support.
Do you end up spending more than your set gaming budget and feel regret afterwards?
Do you keep playing to chase losses, only to find things getting worse?
Have family or friends expressed concern about your gaming habits?
Are you neglecting daily responsibilities, sleep, or family time because of gaming?
Do you feel restless, irritable, or anxious when you are unable to game?
Have you taken on debt or dipped into savings to fund gaming?
Does gaming feel like your only way to cope with stress or loneliness?
Do you hide how much time or money you spend on gaming from your family or loved ones?
If any of these answers concern you, reach out via bajilo's support chat. Our trained team will listen without judgment and point you in the right direction.
Problem gaming or gambling addiction develops gradually. It can be hard to recognise early on, but there are specific signs that, when spotted in time, make it easier to get help.
Financial signs: Struggling to pay bills, mounting debt, borrowing money from family or friends.
Psychological Signs: Anxiety, depression, irritability, or restlessness when unable to play.
Social Signs: Withdrawing from family and friends, strained relationships, and social isolation.
Workplace signs: Lack of focus at work, playing on your phone during office hours, declining productivity.
If you notice any of these signs in someone you know, stand by them without judgment and encourage them to seek professional help.
Getting help on bajilo is simple. Just follow the steps below:
Admitting there's a problem is the hardest and most important step. It's not a sign of weakness — it takes real courage.
Live chat or email us at [email protected]. Our team will assist you with full confidentiality and without judgement.
Activate self-exclusion instantly through your account settings or by contacting support. This feature is completely free.
Speak with a mental health professional or addiction counsellor. bajilo can refer you to appropriate organisations if needed.
Reach out to the people around you. Going through this alone is hard — but it's much easier together.
Bajilo is strictly prohibited for anyone under 18. Age verification is mandatory at registration, and identity documents are checked as part of the KYC process.
Mandatory age verification at registration
Government ID verification through the KYC process
Suspicious Accounts Automatically Flagged
Option to enable parental controls
Parents are advised to use Parental Control software on devices to prevent children from accessing bajilo or any other gaming site.
If you become aware that a minor is using an account on bajilo, please notify us immediately at [email protected]. We will take action without delay.
Bajilo is committed to maintaining a safe and transparent gaming environment. Every game on our platform is licensed and regularly audited.
A strict KYC process ensures that only players aged 18 and above can access bajilo.
You can view your full gaming history, win/loss records, and time spent statistics at any time.
All bajilo games use an RNG (Random Number Generator), ensuring completely fair and unbiased outcomes.
Our support team is specially trained and always ready to help with any issue, without judgment.
Bajilo regularly reviews its Responsible Gaming policy and updates it in line with international standards.
We are more than just a gaming platform — we are a community committed to the well-being of our users.
All Games Are Regularly Audited by Independent Third Parties
Self-Exclusion Requests Are Processed Within 24 Hours
No promotional offers are extended to players identified as having a gambling problem
Bajilo Proactively Restricts Suspicious Behaviour
Responsible gaming information is always kept easily accessible
Staff Receive Regular Responsible Gaming Training
Join bajilo and enjoy a safe, transparent, and fun gaming experience. Remember — gaming is always for entertainment.